General Manager-Flight Operations-Mackay

CQ Rescue is a leading provider of aeromedical and emergency helicopter services across Central Queensland. Based in Mackay, we deliver critical medical transport and rescue capability to regional and remote communities, working closely with Queensland Health, emergency services, and key stakeholders.

We are seeking an experienced and highly capable General Manager – Flight Operations to lead and oversee our helicopter operations at a strategic and operational level. This is a senior leadership role with responsibility for the safe, compliant, and effective delivery of services, within a high-trust, values-driven culture. 

The Role

Reporting to the Chief Executive Officer and forming part of the senior leadership team, this role has overall responsibility for the safe, compliant, and effective management of CQ Rescue’s flight operation. The successful applicant will be required to hold CASA approval as Head of Flying Operations (HOFO). 

You will lead a multidisciplinary team of up to 20 direct reports, driving operational excellence while ensuring the highest standards of safety, regulatory compliance, and service delivery.

Key Responsibilities

• Provide strategic and effective leadership of all flight operations.

• Maintain regulatory compliance, including fulfilling responsibilities as Head of Flying Operations.

• Ensure the safe, efficient, and effective conduct of complex Leonardo AW139 helicopter operations.

• Lead, mentor, and manage operational leaders and frontline aviation personnel.

• Drive continuous improvement in safety systems, quality assurance, and risk management.

• Contribute to organisational strategy as a member of the senior leadership team.

• Build strong relationships with the regulator, our partners, and key external stakeholders.

  
  

 About You

 You are a proven or emerging aviation leader with a strong background in conducting and managing complex helicopter operations in high-reliability environments such as emergency services, aeromedical, offshore, or military aviation.

 You will bring:

• Eligibility for CASA approval as Head of Flying Operations.

• Demonstrated experience in compliant, safe, and efficient aviation operations management.

• Strong leadership capability with experience managing diverse operational teams.

• High-level understanding of aviation safety systems and regulatory frameworks.

• Excellent communication, stakeholder engagement, and decision-making skills.

• A collaborative leadership style and a commitment to organisational values and culture.

  
  

What We Offer

• Competitive remuneration package, including salary packaging options.

• Flexible home location, with a preference for Queensland-based applicants.

• The opportunity to lead a critical emergency and medical aviation service that makes a genuine difference to communities.

• A senior leadership role with influence across the organisation.

  
  

Our Culture

CQ Rescue has an awesome culture built on safety, trust, professionalism, compassion, and teamwork. We foster collaboration across all departments and value leaders who are approachable, people-focused and aligned with a just and learning culture. This is a rare opportunity to step into a key leadership role within a stable, high-performing organisation where people genuinely enjoy working together and making a difference. 

How to Apply

If you are an experienced aviation leader ready to take on a senior role in a purpose-driven organisation, we would love to hear from you.

Please submit your resume and a cover letter outlining your suitability for the role and your eligibility for CASA HOFO approval.

APPLY:

https://www.seek.com.au/job/89477964